Privacy Policy
Your privacy matters to us. This policy explains how Neviya Fashions collects, uses and protects your information when you use our website.
Last Updated · 1 September 20261. Information We Collect
When you visit Neviya Fashions or place an order through our website, we may collect information that helps us provide and improve our services.
- Name
- Mobile number
- Email address
- Billing and shipping address
- Order details
- Transaction and payment-related information
- Information you provide when contacting customer support
2. How We Use Your Information
We use the information collected through our website for purposes including:
- Processing and delivering your orders
- Confirming payments and transactions
- Providing customer support
- Sending order and delivery updates
- Processing returns, refunds and exchanges
- Improving our website and shopping experience
- Sending promotional communications where permitted
3. Payment Information
Payments made through our website are processed using secure third-party payment providers.
Neviya Fashions does not store your complete credit card, debit card or banking credentials on our website. Payment information is handled by the relevant payment gateway according to its security and privacy practices.
4. Cookies
Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website, remember preferences and provide a better shopping experience.
You may be able to manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.
5. Third-Party Services
We may work with trusted third-party service providers to operate different parts of our business.
These services may include payment processing, shipping and delivery, analytics, customer communication and marketing.
These third parties may process information according to their own privacy policies and applicable terms.
6. Data Security
We take reasonable measures to protect the personal information provided to us against unauthorized access, misuse, alteration or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure.
7. Your Rights
Depending on applicable law, you may have rights regarding the personal information we hold about you, including requesting access, correction or deletion of certain information.
To make a privacy-related request, please contact us using the details provided below.
8. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact Neviya Fashions.
Email: support@neviyafashions.com
